We always want to make sure you're happy with your jewellery. If you're not fully satisfied with your purchase please let us know and we'll try everything to make it right.
Please fill in the order return form below within 14 days of receiving your delivery and let us know your details and requests for returns or exchanges. For exchanges, please fill in the section on which exchange product you'd like to receive from us. For faulty items, please make sure to fill in the faulty item section. Let us know what's wrong with your item by clearly describing any issues and defective parts. Once we've received your form, we'll get back to you with detailed return instructions.
Please note that when sending items back to us you will be responsible for any fees incurred. Once your package has arrived at our facility it'll take a few days for us to process your request and take care of your item refunds or exchanges.
Should you have any other questions please contact us or visit our full terms and conditions.